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Pictage

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18 complaints

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Pictage was founded in early 2000. The company provides online image hosting, printing and sales solutions, and services to professional photographers. The company is a leader in the industry. Pictage services more than 6,000 professional photographers all over the United States. Pictage is the photographer's one-stop and complete partner enabling online viewing, selling, and printing professional images. Due to its broad range of services as well as unique products, both film and digital shooters can significantly increase revenue, decrease costs and save time, and this also enables them to focus on their photography and make lasting impressions with clients.

Pictage partners with such companies as Kodak, Fujifilm, WillowBook, WPPI, and Zookbinders.
Please try to contact Pictage Customer Service directly prior to posting any complaints on this site.

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Pictage Complaints & Reviews

Pictage Reviews

Anonymous
Pictage - The Worst Customer Service and Product!
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

Our son's photographer selected Pictage to post and sell their wedding photos. The website is difficult to use and it seems ridiculous to me to have pay them $10.99 for a picture ...

#310413
Apr 06, 2012
93

Anonymous
Pictage Complaint
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I am currently with Pictage and well I am saying good ridance! When I first started out, Pictage worked great. Then as I have grown, they are more of a nuisance and the problems ...

#292854
Jan 29, 2012
380

Grosvenor
Pictage - Poor customer service
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

Website was very user un-friendly. Got tired of having to repeatedly contact them about inability to make changes. Cover of Wedding photo book showed photo of legs only! Couldn&...

#270178
Oct 24, 2011
358

Jeffjlin
Pictage keeps spamming our wedding guests.
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

We made the mistake of allowing our wedding photographer to use Pictage. Sharing wedding photos with guests? Sounds good! OOOPS! We now find ourselves in the positio...

#266981
Oct 09, 2011
641

RHOM11
Pictage is not a consumer lab
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I am a pro photographer. I use Pictage for a few things as well as several other pro labs depending on the current need. Pictage is a good lab and they get better every year. As...

#219130
Jan 31, 2011
1165

Anonymous
Pictage is overpriced and their information is misleading
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I ordered an album of pictures from my daughter's wedding. I found their albums to be overpriced. I paid $250 dollars for a 5x5 album with 44 pictures in it. The album was half ...

#197787
Sep 09, 2010
1005

Ashleyra...
Pictage is horrible
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I made sure to contact Pictage as I was preapring to order a parent album for my Mom and Dad fro xmas. After spending nearly an hour on the phone with them about a consistent erro...

#165212
Dec 21, 2009
2272

Dawn2008
Pictage - GREAT customer service and high quality products
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

My Fiance and I just received our leather bound album from Pictage, and it is absolutely beautiful. A few months ago we ordered two coffee table photo books with selected wedding p...

#136949
Sep 26, 2008
1249

Wedshooter
Pictage - Great Service - Best choice
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I'm a wedding and portrait photographer and have been using Pictage for more than 4 years now. One of the greatest benefits of partnering with Pictage is the wide assortment of...

#136947
Sep 26, 2008
828

Maddmaxx
Awesome Prints from Pictage !
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

The photographer that just took our family portraits uses this company for their online proofing. I ordered a bunch of 8x10 and 11x14 prints. The quality was great. I also ordered ...

#136897
Sep 25, 2008
916

UCGrad03
Pictage is a horrible company
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I just got my wedding pictures from Pictage today. I was so excited to see them. To my disgust the pictures were absolutely terrible. Several of them had people cut off...

#136799
Sep 25, 2008
2141

1lieafte...
Pictage is truly a bad, bad company
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I placed an online order with Pictage for some wedding photos and then called them minutes later to say we had made a mistake and to please cancel the online order and we would pla...

#133309
Aug 29, 2008
1386

Katielos
Pictage is a horrible company
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

Many wedding photographers use pictage to upload wedding pictures and the couple and their guests can view and purchase through pictage's website. However, as a bride, I have t...

#125013
Jun 23, 2008
1195

Amyjc3
Do not order from Pictage
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I ordered from pictage and immediately canceled. When I spoke to them they said 8-10 days to see a refund. The refund showed up the next day, however the problem is that they charg...

#119957
May 06, 2008
1073

Anonymous
Pictage ruined my wedding photos and their customer service is horrible
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

I had my wedding in St. Thomas, USVI and had an excellent photographer. She put my pictures on Pictage because she said since she is out of the country it would be easier.

#118218
Apr 16, 2008
3121

Anonymous
Pictage is terrible.
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

My wedding photog uses them. I find their site very hard to navigate, and not easy to login. I've ordered a few times, it's always been screwy. Shipments take FOREVER. Cust...

#109171
Dec 21, 2007
830

Anonymous
Pictage is awful!
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

We ordered a coffee table book of our wedding pictures from Pictage over 2 months ago and paid $300...and we still haven't received it!!!!! We have been in contact with them se...

#105867
Oct 19, 2007
908

Scaryblo...
Pictage ? Garbage.
5.0 1580 Francisco St., Suite 101 TorranceCA90501 (877) 742-8243 http://www.pictage.com/client/help.do

With the proliferation of web-based photo hosting and prints, you'd think that a high-end service which uses specific photographers (especially wedding photographers) by contra...

#93214
Aug 15, 2007
5753
Reviews 1-18 of 18

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